Please note Covid-19 may be causing shipping delays.
We cannot be held responsible for any delays or disruption

Processing time

All orders received for in-stock items are shipped within 2-3 business days.
We are not responsible for carrier delays .If you experience any delay with your shipped order please contact the chosen carrier .

Terms and Conditions

The item/s must be in original condition, with all tags still attached and in the original packaging. 
Please be sure to take care when trying on garments, as we do not accept garments that have makeup marks, stains and/or smell of perfume or body odor. 

Item/s must not have been worn, washed or altered in any way. Buci has the rights to deny any item/s that aren't returned in their original condition, without the tag attached or smelling of body odor/perfume, marks/stains and it will be returned to the customer.

Cancellation Policy

No cancellations or changes can be made once an order has been placed.

Cost of  Return

We offer a complimentary prepaid return label for U.S. orders

The return cost is to be covered by the customer for international orders. This cost will not be reimbursed from Us.


If you've met the above requirements please return your item/s by emailing us with your order number with the subject : "Return Request".

We will not be held liable for any item/s returned to a location other than the one we provide.

Returns and exchanges timeline

Please allow 2-3 business days for your return to be processed and email you with a credit store. All credit stores will be sent via email .

We do not accept return to sender .

With love and Gratitude,

Buci team